Why cheap isn’t always good.
Yesterday it was beautiful outside, so beautiful that I decided to take a walk with my family through the neighborhood. With the current financial situation that plagues our nation, my community, like many others is speckled with its fair share of foreclosures and homes that are for sale that sit empty for months and become havens to many unwanted entities. Something happened along that walk that really made me upset, something that I heard about but had never witnessed with my own eyes.
My wife and I were talking to the children about school when out of nowhere a truck zips pass us as if it were leaving the scene of a crime. Little did we know it had. As we got closer to the direction in which the truck had left we quickly noticed why they were in such haste to leave. It was a junk removal company that had used an empty lot to discard the trash from their truck and from the looks of things this wasn’t their first time doing this.
Why would someone do this? Charge the customer for removing their junk but cut cost by not paying for a disposal fee at the landfill. And then it came to me, most customers are seduced by the notion of “Low Cost” or almost “No cost” but do they really know what they’re getting for that low price? Do they know what they’re getting when the plumber shows up to fix the sink and he asks “Can I use your tools” or when the general contractor gets the deposit up front and doesn’t show.
I’ve heard that you get what you pay for so in an effort to give to some unknowing customer a completed job I went home and got my truck and returned to clean up the lot of the trash that the other company had left behind but before I left a put a sign in the ground so that when they came back to dump again they would see it and it said “The bitterness of poor quality work outweighs the sweetness of low price”.
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